DAMAGED ITEM OR INCORRECT ITEM

ArtSol360 offers a hassle-free replacement policy in case of damaged or incorrect product delivery. In the event of a damaged or incorrect shipment, ArtSol360 will bear the return shipping charges. ArtSol360 will not be liable for any replacement if you don’t file your claim within 24 hours and return the product within 7 days of delivery. Proceed with the following steps in case of a damaged or incorrect product shipment: WhatsApp us a picture of your product with a short description of the issue at +92 300 8636118  within 24 hours. Carefully pack the item in its original packaging. Our courier partner will deliver the replacement and collect the damaged or incorrect shipment.

TERMS & CONDITIONS

We do not have a return or exchange policy. All shipping charges are non-refundable. Items returned to us that are not eligible for a replacement will be discarded or sent back to you at your own expense.

CANCELLATIONS

To strive for better delivery speed, our team works 24/7 to process your order quickly and diligently. For this reason, we can only allow cancellations if the parcel has not been confirmed and processed by our warehouse team.

Therefore, we strongly encourage you to reach out to us before the confirmation of your order by our sales representative, via email at info@artsol360.com or WhatsApp us at +92 3008636118, in the event of a cancellation to avoid disappointment.